Section 5: Employment Services

Employment and Social Development Canada
Find work, explore skills and training, make career decisions, plan retirement and apply for temporary financial assistance. Visit: for more information on programs and services available.

For more information you can contact the Employment and Social Development Canada office in your region at one of the following locations:

Bathurst                      548-7998
Caraquet                     393-3100
Dalhousie                    789-4530
Doaktown                   452-3823
Edmundston                739-0222
Florenceville              325-3225
Fredericton                 452-3823
Grand Falls                 473-3900
Grand Manan              465-2000
Minto                          452-3823
Miramichi                   627-2033
Moncton                     851-6718
Neguac                        627-2033
Perth-Andover          325-3225
Richibucto                  523-4632
Rogersville                 627-2033
Sackville                     364-5000
Saint John                  1-877-890-6600
Saint Quentin            789-4530
Shediac                       533-5132
Shippagan                  393-3100
St. Stephen                465-2000
Sussex                         1-877-890-6600
Tracadie                      1-800-531-7555
Woodstock                 325-3225


Service Canada Centre

The objective of the Opportunities Fund is to help persons with disabilities to prepare for, obtain, and keep employment or self-employment.

Fredericton Service Canada Centre

633 Queen Street
PO Box 12000
Fredericton, New Brunswick E3B 5G4
Toll-Free: Telephone: 1 800 O-Canada (1-800-622-6232)
TTY: 1-800-926-9105


Options Outreach

Options provides individualized service to clients facing significant barriers to securing and maintaining employment as a result of their disabilities, whether it be a physical disability, persons who are Deaf or hard of hearing, persons with psychological, psychiatric or emotional disabilities, or persons with learning disabilities who have co-morbid conditions from the other categories. Individuals may be referred from various government departments and community outreach services or they may also self-refer.

Options uses the 4 employ-ability dimensions to determine and address client needs.


  • Career Decision Making – determines appropriate career goals
  • Skill Enhancement – assisted in accessing programs suited to their individual needs
  • Job Search – providing support, education and assistance to enhance each client`s job search
  • Employment Maintenance – providing ongoing support to the newly employed client and the employer



165 Union Street, Suite 201
Saint John, NB E2L 5C7
Tel: (506) 652-3977
Fax: (506) 658-1452
E-mail: options
Website: Trudy Garnett

Partners in Alternative Learning Strategies (P.A.L.S.)
P.A.L.S. programmes exist in Sussex, Hampton and Caledonia Regional High


48 Maple Ave.,
Suite 1 Sussex, NB E4E 2N5
Tel: (506) 432-4550
Fax: (506) 432-4551
Contact: Harold Dalling


31 Demille Court
Hampton, NB E5N 8H1
Tel: 832-6460
Contact:  Pam Miller


Caledonia Regional High:
Tel: 734-3710


  • Credit courses – Adult High School Diploma – High School Diploma
  • Upgrading


Family Plus Life Solutions


This is a private non-profit organization and a United Way agency.  A team of Human Services workers assist and support children and adults living with disabilities in developing relationships, making informed choices and acquiring skills necessary for living a quality life at home and in their community.


Family Plus Life Solutions
199 Chesley Drive, Suite 204
Saint John, NB E2K 4S9
Tel: 634-8295
Toll Free: 1-800-360-3327
Fax: 652-1477
Web site:


Reach Educational Alternatives for Children at Home (REACH)


A voluntary, non-profit support group with members dedicated to providing a quality education for their children in a home environment.

Web Site:

CCRW Employment Services

A one-stop employment service for job seekers with disabilities. These services provide assistance with employment counselling, career exploration and the development of client independent self-marketing skills.

To qualify, you must:

  • Have a physical and/or learning disability and/or sensory (visual/audio) impairment and/or Asperger Syndrome;
  • Reside in the southeastern region of NB;
  • Be unemployed or under-employed; and
  • Be motivated to find employment.


Manon Nadeau
529 Main Street, Suite 100
Moncton, NB E1C 1C4
Telephone: (506) 858-1650 ext. 102
TTY: (506) 858-1657
Fax: (506) 855-6776
E-mail: mnadeau@ccrw.orgWeb Site:

Partners for Workplace Inclusion Program (PWIP)

Provides job seekers with disabilities tools to prepare for a career or secure employment by:

  • Supporting the development of individual vocational plans and portfolios specific to the career needs of the participants.
  • Accessing a wide range of employment programs and opportunities.
  • Enhancing participants’ pre-employment skills development.
  • Reducing barriers in the workplace by engaging employers in a successful, recognized best practices model program.
  • Acting as a resource to assist stakeholder groups in creating an inclusive workplace. In New Brunswick please contact Laura Anderson for more details.


Laura Anderson – Employment Coordinator
61 Union Street, Suite 1320
Saint John, NB E2L 1A2
Telephone: (506) 635-2272
Fax: (506) 642-4268
E-mail: landerson@ccrw.orgWebsite: www.workinc.comWebsite:


Sandra Whiffen – National Manager, PWIP
31 Peet Street, Suite 225
St. John’s, NL A1B 2W8
Telephone: (709) 754-9941
Fax: (709) 754-5941


Youth Employment – Youth The Future (YTF)

The Youth the Future Program is a pre-employment skills development program that provides youth with disabilities the pre-employment skills necessary to enter today’s workforce. It is designed for working-age youth with disabilities (15-30 years). Our customized program addresses various employment and career preparation needs specific to this group. Our youth employment programs support the creation of pathways for job seekers with disabilities who are ready to embark on their career and employment journey

Melanie Travers, CCRW
529 Main Street, Suite 100
Moncton, NB E1C 1C4
Telephone: (506) 858-1650 ext. 108
Toll-free: (800) 664-0925
TTY: (506) 858-1657
Fax: (506) 855-6776

Key Industries

Key Industries has been providing services to people with disabilities since 1974.  With a board of 15 dedicated Directors and 57 Staff, we offer services to over 160 individuals.  At Key we strive to provide a quality service that is in line with the ADAPT Standards of the Department of Social Development.  We also, on an ongoing basis, are moving forward to improve and enhance programs so that we can grow with the needs of the individual.  We provide opportunities for growth and aid in increasing independence.  Through the years, we have transitioned from only offering day services, to providing a wide range of outreach programs that meet the needs of individuals with a disability seeking meaningful employment.  We are proud that we help people believe in the possibilities.  Please give us a call if you would like to talk about those possibilities.
Key Industries
239 Charlotte Street,
Saint John, New Brunswick
E2L 2K1
Telephone: 506-634-6888



  • Pre-Employment
    • WES (Workplace Essential Skills)
    • WTW (Ways To Work), Employability Social Skills
    • In Motion (Empowerment)
    • Momentum (Pre-Employment)
    • Elite Support Services (Personalized Supports)
    • Social Programs (Social Connections, Music, Art, Health & Wellness, Skills Training)
    • Community Connections (Volunteer Opportunities)
    • Social Enterprise (Skills Training, Employment Opportunities)

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